Privacy Return and Fair usage policy

PRIVACY POLICY

Introduction

Customer’s privacy is very important to us. This privacy policy covers the whole details related to our firm’s commitment and helps you to understand how safely and securely CNET ONLINE protects your whole personal information you provide while registering with us online. CNET ONLINE will only collect the information that is required to us for processing dealings on internet services. We promise you that your information will never be revealed to any external users.

Information We Collect

CNET ONLINE collects details such as name, address, contact number, e-mail address etc. We do contain certain information such as Referred URL, internet browser name and version, operating system and its version so that this information helps the users to analyze traffic patterns, routine maintenance and maintain site security for improving our website navigation. Usually the information we collect from the users will be with us until you acquire the services from us and after that the details will be deleted from our system without fail.

We provide an access user ID and password to the users so that only the people belonging to the organization or business or home network will be able to login to the web page which is being governed by our terms and conditions.

Confidential information sharing and security

CNET ONLINE respects customer privacy always. We do not either share or sell any type of customer’s personal information to any other third parties for marketing as well as commercial practices.

We undertake certain encryption practices to protect the confidentiality of our customers/users including all the personal information provided in the course of contracting with us for internet/broadband services.

While we always strive to secure your personal information, we cannot ensure the security of the information and data that the user transmits to us, and so we advise the users to take care of their data when accessing internet.

Use of personal information

CNET ONLINE will only use the personal information of the client to process transactions online, providing customer service, offering marketing services and information related to offers, sending newsletters as well as promotional emails and for detecting fraudulent as well as illegal activities happening over the network.

Site linking via Cookies

A cookie is nothing but a small data file that many external websites/third parties write directly to your computer’s hard drive when you visit them but cannot read data off your hard disk or read cookie files created by other sites.

If you prefer not to receive cookies while browsing our online website, you can set your internet usage browser to warn you before accepting cookies and refuse cookie when browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not take full advantage of CNET ONLINE’s website if you do so.

Any questions or suggestions

If you are having any questions or doubts related to your internet packages, then without feeling worried, you can either visit https://cnetonline.co.in/ or contact us at support@cnetonline.net. Continuous use of the website will help you to keep track of all the changes happening with our policy.

FAIR USAGE POLICY

On package table note
Fair Usage Policy applies to all Plans

Fair Usage Policy

Our Fair Usage Policy is designed in such a way that we continue to provide the best internet experience to all our customers.

Why a Fair Usage Policy?

While the packages have been designed to give unlimited broadband experience to the subscribers, few customers may use excessive amount of the data transfer, causing traffic congestion on the network. In order not to impair the experience of other users, a Fair Usage Policy is applied. This helps to give the desired Internet usage experience to all users, especially since broadband is a shared bandwidth experience and the over-usage of a group of customers must not affect the rest of the users and fair usage policy will be calculated on upload and downloads .

What happens in Fair Usage Policy?

Each package has been defined with a significantly large and extremely generous data transfer level, so that most typical users will never cross these levels of data consumption. In a situation, where a user has utilized and consumed the Fair Usage Data Limit in a particular month, the speed of this user will be reduced to the Speed-Breaker speed for the remainder of the month. The Speed Breaker Speed for different packages has been designed to ensure a good usage and download experience at reasonable speeds for the remainder of the month.

Speed and Data usage limit subject to CNET ONLINE Fair Usage Policy

NOTE - At the 30 days of next calendar month, the speed will be automatically reset and increased back to the speeds as per Subscribed Package. Please see the details of your package or contact our customer support +91 8125232425

RETURN POLICY

There was no return policy as we are not dealing with any kind of products. This is completely service based business.